Research Services

Our cost-effective, innovative and reliable research, combined with a professional and personable approach, ensures that we deliver a quality service to our clients. We assemble a dedicated team of researchers, always led by a director, which will work with you on your project from start to finish. We are available to discuss your project's progress at any time. As part of our service we not only provide the hard data, but also a full presentation or written report. We know that collecting data is only the start of the process - real value only comes from incisive interpretation and recommendations as to how your organisation could respond.

ORB provide a full range of quantitative and qualitative research services. We have expertise in ad-hoc and continuous research in the UK and over 60 other countries.

Perhaps unique among research agencies ORB offer an in-house messaging service. This provides research-led communication and message development consultancy, helping to ensure our clients' research is presented in the most lucid and persuasive manner possible.

Quantitative Research

Telephone (CATI), Face-to-Face, Omnibus, Online, Hall Tests, Audience Response (Dials):

• In-house Computer Assisted Telephone Interviewing (CATI) unit with 25 stations.
• Nationwide random face-to-face surveys.
• 28 regional supervisors with access to a field-force of over 300 interviewers.
• Real-time audience monitoring using a System of Testing Audience Reactions (STAR).

Qualitative Research

Highly experienced researchers for focus groups, paired interviews and one-to- one depth interviews:

• Moderators specialising in consumer research, ad testing, new product development, political and social research, business to business and media.
• Global qualitative experience.